TalkToHomes Privacy Policy

Last updated: May 1, 2025

At TalkToHomes (“we”, “us”, or “our”), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, particularly when you use our services and SMS text messaging platform.

Information We Collect

We may collect the following types of information from you:

• Personal Information: Information you provide to us, such as your name, phone number, email address, and any other details you submit through our website or services.
• SMS Messages and Data: The content of text messages you send to or receive from us, along with associated data (such as dates and times of messages and delivery status).
• Usage Information: Data about how you use our services, which helps us improve our service (for example, technical logs or cookie data if you use our website).

How We Use Your Information

• Provide you with the services you request, such as sending you updates or notifications via SMS.
• Communicate with you about your inquiries, accounts, or transactions (e.g., to respond to questions or provide customer support).
• Send you marketing or promotional communications, but only if you have explicitly opted in to receive them.
• Improve our services and understand how users interact with our platform.
• Comply with applicable laws, regulations, and legal requests.

SMS Consent and Opt-Out

By providing your phone number or opting in, you consent to receive SMS text messages from TalkToHomes. These messages may be recurring and may include service updates, reminders, or offers. Message and data rates may apply. To opt out, simply reply with the word “STOP” to any message we send. For assistance, reply “HELP” or contact us directly.

Data Sharing and Disclosure

We respect your privacy. We do not sell, rent, or share your personal information, including your mobile phone number or SMS opt-in data, with any third parties or affiliates for their marketing or promotional purposes.

• Service Providers: We may share your information with trusted third-party service providers who work on our behalf to help us deliver our services. These partners are contractually obligated to keep your information confidential and use it only for the services requested.
• Legal Requirements: We may disclose your information if required by law or to protect our rights or the safety of others.
• Business Transfers: If TalkToHomes is involved in a merger, acquisition, or sale of assets, your information may be transferred to the successor company.

Data Security

We take the security of your personal information seriously. TalkToHomes implements industry-standard security measures such as encryption, secure servers, and regular system monitoring. While we strive to safeguard your information, no method of transmission or storage is 100% secure.

Your Rights and Choices

• Opting Out of SMS: You can opt out of text messages at any time by replying “STOP” or contacting us directly.
• Access and Correction: You may contact us to request updates or corrections to your personal information.
• Deletion (Right to Be Forgotten): You may request that we delete your personal information, subject to legal obligations.
• Consent Withdrawal: You can withdraw consent for optional uses (such as marketing messages) at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last Updated” date at the top of this policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: